Terms of Service

These Terms of Service govern your use of this website. By browsing or ordering from this store you agree to them.

Use of the site

You agree not to use the site for any unlawful purpose, not to attempt to gain unauthorised access to it, and not to copy, reproduce or resell any part of it without our written permission.

Accuracy of information

We do our best to keep product descriptions, images and prices accurate and up to date. Colours may appear differently on different screens. Because VELRENA reacts to the pH of your lips, the exact shade that develops varies from person to person. If a product is listed with an incorrect price we reserve the right to cancel the order and refund you in full.

Not medical advice

Information on this site is for general purposes only and is not medical or dermatological advice. If you have sensitive skin, a known allergy or a medical condition affecting your lips, check the ingredient list and speak to a health professional before use. Discontinue use if irritation occurs.

Intellectual property

All content on this site, including text, images, logos and the VELRENA name, belongs to us or is used with permission, and may not be used without our consent.

Third-party links

We are not responsible for the content or practices of third-party websites we may link to.

Liability

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law. Subject to that, our liability is limited to the price you paid for the product.

Governing law

These terms are governed by the laws of Australia.

Changes

We may update these terms. The version published on this page applies to your order.

Contact

velrena.contact@gmail.com